Frequently Asked Questions
What is your return policy?
We offer a hassle-free return policy. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
How long does it take to receive my order?
We typically process orders within 1-2 business days and then ship them via standard shipping, which takes 5-7 business days.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our shipping policy for more information.
Can I track my order?
Yes, we provide tracking information for all orders once they have been shipped.
How do I care for my beach towel?
We recommend machine-washing your beach towel in cold water and tumble-drying on low heat.
What is your sizing chart for T-shirts and caps?
Our sizing charts can be found on the product page of each item. Please refer to these charts before making your purchase.
Do you offer gift wrapping?
At this time, we do not offer gift wrapping services.
Can I cancel my order after it has been placed?
We do our best to accommodate order cancellations, but once an order has been processed and shipped, we are unable to cancel it.
What forms of payment do you accept?
We accept all major credit cards, as well as PayPal and Apple Pay.
How can I contact customer service?
You can contact our customer service team by emailing us at support@beachedbum.com or by filling out the contact form on our website. We typically respond within 1-2 business days.